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What is interference, how to proceed correctly in the event of interference and contacts to the offices of the Slovak National Audit Office
Protection against interference (§ 68 of Act No. 610/2003 Coll. on electronic
communications)
(1) Networks and devices are established and operated in such a way as to prevent harmful interference.
(2) Electromagnetic interference arising during the operation of electrical and electronic devices that contain electrical or electronic components must not exceed the level above which the devices cannot work in accordance with their purpose.
(3) The devices must be constructed in such a way that they have adequate inherent resistance to electromagnetic interference, which will allow them to be in operation in accordance with their purpose.
(4) If there is harmful interference or interference that prevents the operation of the equipment in accordance with its purpose, the company or user of the equipment that causes the interference is obliged to immediately take effective protective measures or stop the operation of the equipment. If this is not possible or if it is more economical or more efficient to take protective measures on the disturbed equipment, the company will take them. The cost of removing the interference is paid by the company or user whose device causes the interference.
(5) Impossibility of operation caused by electromagnetic shielding or reflections of electromagnetic waves from structures that were built after the line was put into operation is also considered interference.
How to proceed correctly in case of radio or television interference
In case of radio or television reception interference, citizens can contact the Telecommunications Office of the Slovak Republic (TÚ SR), which will determine the source of the interference and, if necessary, order the operator of the interfering device to take measures to prevent further interference. Citizens can contact the offices of the office in all regional cities. TÚ SR recommends, in case of interference with income, e.g. MMDS or programs provided by "cable TV" service providers so that citizens turn primarily to the service provider (MMDS operator or "cable" operator).
Before contacting the office, citizens should try to minimize the possibility of a malfunction in their own equipment. In the event that, instead of interference, the reason for low-quality reception is a malfunction of the citizen's own equipment, the office's investigation will be an unnecessary waste of state funds. In addition, TÚ SR is not authorized to repair malfunctions of equipment, so the citizen will have to contact the relevant repairman anyway.
Disturbance is best reported by phone. When reporting interference, it is necessary to state in particular:
1. Who submits the report on interrupted reception (name, surname, address, telephone contact)
2. What frequency - what program is interfered with
3. Since when does the interference manifest itself
4. The time in which the disturbance manifests itself
5. How the interference manifests itself (e.g. sound growling, stripes in the image...)
6. How reception is handled (e.g. common antenna, individual
antenna...)
Then follow the instructions of the office staff.
Contact the workplaces of the Slovak Technical University
City Phone e-mail
Bratislava 02/40 20 69 25 osdba1@stonline.sk
B. Bystrica 048/41 36 093 osdbb@stonline.sk
Košice 055/6746 135 osdke@stonline.sk
Nitra 037/6511 709 osdnr@stonline.sk
Prešov 051/7711 578 osdpo@stonline.sk
Trenčín 032/6583 268 osdtn@stonline.sk
Trnava 033/5501 209 osdtt@stonline.sk
Žilina 041/5625 973 osdza@stonline.sk
Info from the website: http://www.teleoff.gov.sk/Uzivatelia/rusenie.html
Current website: https://www.teleoff.gov.sk/urad/odbory-oddelenia/odbor-statneho-dohladu-elektronickych-komunikacii/rusenie-signalu/oznamenie-rusenia/